Kwisahluko esingaphambili, sifunde ngomjikelo wonxibelelwano.

Apha sinento eyaziwa ngokuba yi two-way communication. Umjikelezo wonxibelelwano kunye ne two-way communication okunene zizinto ezimbini ezahlukeneyo. I two-way communication kulapho unxibelelwano luqala khona ukusuka ku-Joe ukuya ku-Bill luze luhlukaniswe ku-Bill ukuya ku-Joe.

Jonga umzobo A ongezantsi kwaye uya kubona umjikelo wonxibelelwano:

U-Joe ngumsunguli, umntu oqala unxibelelwano. U-Joe uthetha okuthile ku-Bill. U-Bill uyayifumana aze u-Bill aphendule okanye ibonakalise i acknowledgement. I acknowledgment ibuyiselwa ku-Joe. U-Joe uthi, umzekelo, “Unjani?” U-Bill ufumana oku kwaye u-Bill uphendula athi, “Kulungile,” obuyela ku-Joe. Oku kuphelisa umjikelo wokuqala wonxibelelwano.

Nje ngokuba sisithi umjikelo we two-way communication unokwenzeka, njengokuboniswa kumzobo-B ongezantsi:

Apha sinaye u-Bill originating unxibelelwano ku-Joe. U-Bill uthi, “Uziva njani namhlanje?” U-Joe ufumana oku aze u-Joe aphendule, “Ndiziva ndilungile.” Oku kusebenza njenge acknowledgment ku-Bill. Le yindawo yesibini yomjikelo we two-way communication.

Kuyo yomibini le mizekeliso, sinokubona ukuba i acknowledgment ithethiwe okanye ibonisiwe. Kumzekeliso A, oku kunokuba kukunikina intloko okanye ukujonga ulwaneliseko. Kumzekeliso B, ngu-Joe othi, “Ndiziva ndilungile.” Le mpendulo i acknowledged ngu-Bill ngokunqwala intloko okanye intetho ethile ebonakalisa ukuba ulufumene unxibelelwano.

Ngoku makhe sihlolisise ukuba ungasebenza njani umjikelo we two-way communication.

U-Joe, originated unxibelelwano aze abe uligqibile, unokulinda u-Bill ukuba aqalise unxibelelwano ku-Joe. U-Bill originates unxibelelwano kwaye oku kuyavakala ku-Joe, kuphendulwa ngu-Joe kwaye u-Bill acknowledged. Oku kugqiba intsalela yomjikelo we two-way communication.

Umzekelo, u-Joe uthi ku-Bill, “Ndizokuya edolophini ngale mvakwemini.” U-Bill ufumana le nto kwaye acknowledges ngokuthi, “Kuhle kakhulu.” U-Joe ulindela u-Bill ukuba a originate umjikelo wonxibelelwano kwaye u-Bill uqala ku-Joe ngokuthi, “Ndizakube ndihleli ekhaya ngale mvakwemini njengoko ndinomsebenzi ekufuneka ndiwenzile.” U-Joe ufumana kwaye acknowledges ngokuthi, “Kulungile. Ndiza kukubona kamva.” Oko kuphelelisa umjikelo we two-way communication.

Kungoko sifumana umjikelo oqhelekileyo wonxibelelwano phakathi kwabantu ababini.